"Janis is awesome! We've never traveled to Mexico and I was a bit nervous going out of the country after surviving a year in the Covid-19 pandemic staying so close to home. She made the trip planning smooth and simple and took care of the details, communicating everything very well so that we knew exactly what to do and what to expect."
"Janis was excellent! Her accommodations of our request were extraordinary! We had a last minute hotel change after seeing a very disturbing review and Janis jumped right into action and made sure that we had several affordable options to choose from! So glad I thought to reach out to Janis to help in booking our first family trip! This wont be the last one we book with Janis!"
"Overall everything was great and we really appreciated all of your help and patience as we booked our trip. You took our concerns seriously and understood what we were looking for in a vacation. I don't think I would have been able to find the same quality hotel on my own."
Jasmine, Riviera Maya
"The staff, all inclusive style, the children's activities, the rooms, the location, view was incredible. Our agent did a wonderful job finding us something that fit all our needs...The resort was great, it was perfect for families and singles, we all had something that kept us entertained and able to do. The water, the views, everything was special."
Mimi, Riviera Maya
"Janis was an excellent agent, she was very communicative and excelled in customer service. She was able to get my connecting flight quickly rescheduled due to original flight being delayed. She also reached out to ground transportation to have them wait for my pick up at the proper rescheduled time. She made traveling much less stressful and a breeze."
"I highly recommend Sol Journey Travel because of patience, the knowledge, the responsiveness and the ability to save me thousands!!! Seriously! I was previously working with another travel agent which was very opposite. The professionalism is stellar and the support has exceeded my expectations. I have not made it to my firstly booked trip through them yet and already I am booking others with Sol Journey."